How to Get Customers on Instagram (Even With Zero Followers)

By Jason Barrett – Founder, GrowthStack
Peer-Reviewed for Accuracy
The Myth of Instagram for Local Business
Most local business owners are told the same thing: "You need to be on Instagram." So they post pictures of their work, run occasional ads, and hope for the best. The result? A handful of likes, but no new customers.
Here's the truth: Your next customer isn't scrolling your feed. They're engaging with your competitors, following local influencers, and interacting with posts in your immediate area. This guide will show you how to find them.
The System: Find, Engage, Convert
This isn't about getting more followers. It's about getting more customers. Here’s a simple, repeatable system.
1. Find Your Competitors' Unhappy Customers Go to the Instagram profiles of your top 3 local competitors. Look for comments like:
- "I called but no one answered."
- "Are you open on Sundays?"
- "Do you offer [a service you specialize in]?"
These are not just comments; they are sales opportunities. These are potential customers your competitor is ignoring.
2. Engage Directly and Helpfully Do not pitch them. Help them. Reply directly to their comment:
- "Hey [Username], if you're still looking for help with [their problem], we're open and have specialists available. Feel free to DM us if you need anything."
You've just solved their problem and become a hero, not a salesperson.
3. Monitor Local Influencers and Geotags Who are the influential people and places in your town?
- Local food bloggers
- Neighborhood community pages
- Popular parks, landmarks, or event venues
Follow these accounts and monitor their posts. When people check in or comment, they are signaling they are in your area. Engage with them. A simple, "Hope you're enjoying the beautiful day at [Park Name]!" can start a conversation.
4. Turn Conversations into Customers Once you get a reply or a DM, the goal is to move the conversation off Instagram.
- "Glad I could help! If you'd like to book an appointment or ask more questions, you can do that here: [Link to your website/booking page]."
This simple system, repeated for just 15-20 minutes a day, can generate a steady stream of high-intent local leads. It’s not about viral content; it’s about smart, targeted engagement.
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About the Author
Jason Barrett is the founder of GrowthStack, helping small businesses harness AI to grow revenue faster.